Attention Amazon sellers: you almost certainly are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages something similar to 350 million products worldwide, so it’s not surprising that inventory discrepancies are likely to sometimes occur. After they do, incorrect transactions for lost, damaged, or destroyed, and other Amazon fee overcharges are eligible for Amazon FBA reimbursement.
Generally, it’s your choice to spot occurrences that be eligible for a Amazon FBA reimbursement and submit the right claims. The full process is difficult and time-consuming. Also, observe that claims for virtually any of such errors have to be filed within Eighteen months of the occurrence.
This guide breaks down what Amazon FBA reimbursement is, and how you’ll be able to most easily recover money which is rightfully yours.
Forms of Amazon FBA reimbursements
The 5 premiere factors behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s not unusual for inventory to obtain lost in the course of shipping or misplaced within the warehouse. Another common cause is wrong barcoding. Whatever the reason, the only way to make certain what’s occurring inside your inventory is usually to carefully review your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged inside the warehouse and in the course of shipping. There is a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
On the way from the fulfillment center on the customer
En route to fulfillment center
Missing in fulfillment centers within the past Thirty days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent an important proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit can help you determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received a reimbursement, but would not return the item
Return Overcharge: customer refunded over initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned then damaged
Return after Sixty days: customer granted different on the refund guarantee following your usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dispose of your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement in the event it does. Inside your know for sure would be to continually track inventory within your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to find out storage fees. Incorrect product measurements and weights can lead to higher storage, shipping and commission fees.
It’s responsibility to discover if such fees are overcharged and still provide proof within an Amazon declare that supports lower product weight and dimensions.
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