Attention Amazon sellers: you almost certainly are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s unsurprising that inventory discrepancies will certainly sometimes occur. After they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges meet the criteria for Amazon FBA reimbursement.
In most cases, it’s your decision to distinguish occurrences that be eligible for Amazon FBA reimbursement and submit the appropriate claims. The whole process is tricky and time-consuming. Also, observe that claims for just about any of such errors has to be filed within 1 . 5 years of their occurrence.
This guide in time breaks down what Amazon FBA reimbursement is, and how you are able to most easily recover money which is rightfully yours.
Types of Amazon FBA reimbursements
5 premiere reasons behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s not unusual for inventory to obtain lost throughout shipping or misplaced from the warehouse. Another common cause is inaccurate barcoding. Unpleasant, inside your make certain what’s taking place with your inventory would be to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged in the warehouse along with the course of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
En route from the fulfillment center for the customer
On the way to fulfillment center
Missing in fulfillment centers within the past 1 month
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent an important proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received reimbursement, but would not return them
Return Overcharge: customer refunded over initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after 2 months: customer granted the best for the return policy following the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dump your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement if this does. The only method to determine this is to continually track inventory in your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights can lead to higher storage, shipping and commission fees.
It is a personal responsibility to find out if such fees are overcharged and offer proof in an Amazon claim that supports lower product size and dimenstions.
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