Retailers, Distributors, small businesses are looking at building automation that allow for functions such as artificial intelligence (AI), robotics, heatmaps, and intelligent routing, etc. It looks like you are playing catchup. It’s time to make a change.
The time of the foreman walking around the warehouse with a clipboard in hand, cigarette in mouth shouting out orders are long gone. Before you start putting up your hand to say “we don’t allow smoking in the workplace anymore”, let’s talk about the foreman with the clipboard.
At least a decade ago, this would be the quintessential warehouse operator’s daily scene. It was even considered “romantic” for those who miss it.
Is there anything wrong with this image? If you haven’t guessed by now – it’s that almost dirty word of “manual”. Sure, it may not be four letters, but in today’s warehousing and fulfilment landscape – the dreaded swear word may be doing its rounds in your facility when things go missing, customers start complaining or worse still – clients start going elsewhere.
Coming back to the (less romantic) reality of today, we are seeing many retailers and brands equipping themselves with artificial intelligence (AI), robotics and the like. Science fiction? No, nightmare for those not moving in the same direction.
My friends in the warehousing industry and fulfilment business are talking about automation. We don’t mean the drinks vending machines.
If you’re not automated, this is the time to consider it seriously. You should catch up fast, just like your customers, such as distributors, retailers, and brands, who are moving up in the technology chain.
First, let’s look at keeping your customers updated; in real-time, anytime. This is what’s known as a customer portal. They pay good money to use your space and look forward to the next shipment out when orders come in. As organizations running a living, breathing business, they need to know how much inventory they have and where it’s stored. It is essential to have accurate and real-time information about all of this. With consumers trends changing in the blink of an eye – accuracy and speed is the most important thing.
Mobile barcode scanning
Using an electronic device that registers a whole range of data by merely scanning the SKU is infinitely useful. The data is instantly stored in the system unlike paper recording, which can lead to errors and loss of sheets of paper. Imagine being able instantly to access data or share it with customers. The machine does that.
Have you ever heard someone say, “Have you billed company X?” A bill not made is not charging for services rendered. Paying in cash is more expensive than not getting paid. Automated billing ensures that the machine does not forget and sends reminders to you if payment is not received.
Prepare for the flood of orders
Customers are quickly moving to multi-channel or omnichannel distribution. If business is strong, an increase in order processing will strain your resources. All hell probably breaks loose when orders go up by two or three hundred percent.
Prepare for the huge volumes, inventory allocation by letting WMS help you. You’ll be grinning from ear-to-ear when the money rushes in – rather than pulling your hair out just trying to cope.
Like the Dutch building levees in anticipation of the big floods, you too should get digital help to prevent being drowned by the “big event”.
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