Decanting tenants an outstanding procedure guide


Whenever a recent disaster occurred, a top Housing Association deployed an on-the-ground catastrophe response (CATS) teams could support the large number of displaced tenants from the impacted area. The Housing Association required an unexpected emergency housing solution for that team that may provide:

• 24/7/365 usage of comfortable, long-term accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations in the impacted areas additionally,

to make sure costs were managed effectively, the corporation required a solution that included consolidated, centralised billing. Previously, associates were negotiating lease terms and signing agreements without company authorisation. This resulted in higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee along with the client.


The Housing Association necessary to secure an extensive emergency housing solution that will reduce costs and streamline the billing process and so the CATS team could give attention to meeting their tenant’s needs. Jigsaw, having its broad inventory of hotels, apartments, homes and much more, could provide the Housing Association CATS teams with furnished apartments on an extended stay over Thirty days. This solution offered several benefits, including:

• Major cost benefits

By consolidating all disaster-related employee costs, using furnished apartments rather than rooms in hotels, and identifying convenient options in a specific location, the customer could reduce staff overtime previously allocated to invoicing and processing, eliminate short-term stay hotel taxes and dealt with Jigsaw to negotiate exceptional leasing terms for (8 week) stays.

• Improved operating efficiencies through centralisation

Centralisation of the temporary housing process through Jigsaw allowed your client to improve operating efficiencies through providing an individual source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing an urgent situation housing solution for the leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger areas, full-size kitchens and separate living rooms. This solution allowed the client’s employees to target less for the stress and inconveniences in connection with escaping home for very long amounts of time plus much more on fulfilling the displaced tenant’s needs.

• Enhanced usage of information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Moreover, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and more suitable housing accommodations, Jigsaw might assist the client save a significant amount of time, money and resources. Therefore, the Housing Association enjoyed a savings greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for every apartment. To understand more about this situation study or how Jigsaw could work with you to give a temporary housing solution on your catastrophe response teams, please call 0845 0000 792 or complete the proper execution below.

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