Decanting tenants an effective method guide


When a recent disaster occurred, a number one Housing Association deployed an on-the-ground catastrophe response (CATS) teams could keep the great number of displaced tenants from the impacted area. The Housing Association required an unexpected emergency housing solution for your team which could provide:

• 24/7/365 entry to comfortable, lasting accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations from the impacted areas additionally,

to be sure costs were managed effectively, the corporation required a solution that included consolidated, centralised billing. Previously, associates were negotiating lease terms and signing agreements without company authorisation. This resulted in higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee and the client.


The Housing Association needed to secure a comprehensive emergency housing solution that will website and streamline the billing process hence the CATS team could give attention to meeting their tenant’s needs. Jigsaw, having its broad inventory of hotels, apartments, homes and more, was able to provide the Housing Association CATS teams with furnished apartments with an extended stay over Thirty days. This solution offered many perks, including:

• Major financial savings

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to resort rooms, and identifying convenient options in the specific location, the client might reduce staff overtime previously allocated to invoicing and processing, eliminate short term stay hotel taxes and dealt with Jigsaw to negotiate exceptional leasing terms for extended (8 week) stays.

• Improved operating efficiencies through centralisation

Centralisation from the temporary housing process through Jigsaw allowed the client to enhance operating efficiencies by giving an individual source for many housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an urgent situation housing solution for a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered an even more comfortable, home-like environment with larger living spaces, full-size kitchens and separate living spaces. This solution allowed the client’s employees to concentrate less around the stress and inconveniences in connection with getting away from home for very long intervals and more on fulfilling the displaced tenant’s needs.

• Enhanced entry to critical information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Moreover, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results By providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus much more suitable housing accommodations, Jigsaw was able to conserve the client save a significant amount of time, money and resources. Therefore, the Housing Association enjoyed a savings greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. To learn more about it study or how Jigsaw can function along with you use a temporary housing solution to your catastrophe response teams, please call 0845 0000 792 or complete the form below.

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